Spotlight on Services

IHA’s Endorsed Business Partner Program provides cutting-edge and cost-effective solutions to hospitals. It was designed to generate value-added benefits for members and offer products or services that help health care facilities minimize costs, recover revenue, create operational efficiencies, improve management and quality, increase productivity, develop staff resources, and apply new strategies.

Each issue of Harmony highlights several Endorsed Business Partners. This issue turns the spotlight on CHG Healthcare Services, Commerce Bank, Managed Care Advisory Group (MCAG), and Verge Health.


Locum tenens simply means “to take the place of someone temporarily.” In healthcare, it refers to physicians who fill in for other doctors for a variety of reasons. IHA Endorsed Business Partner CHG Healthcare Services invented the locum tenens staffing model in 1979 and offers physician, nurse, and allied health staffing for temporary and permanent positions in all 50 states.

CHG Healthcare Services’ five brands, including CompHealth and Weatherby Healthcare, provide trusted, comprehensive staffing in hundreds of medical specialties. In the last year alone, CHG Healthcare Services placed more than 12,000 medical providers who served 21 million patients.

David Barney
Corporate Business Development
801-930-3275 |


Today’s health care providers are charged with improving the quality of patient care while also increasing back-office efficiencies. IHA Endorsed Business Partner Commerce Bank offers technology for health care providers to automate manual remittance processing activities and streamline their revenue cycle, making more time for patient care.

A national leader in payments and revenue cycle management, Commerce Bank is committed to the development of technologies that deliver innovation and create business efficiencies that impact its customers’ bottom line. Commerce Bank’s comprehensive payment solutions are designed to help hospitals automate invoice processing, workflow, disbursement, and patient receivables.

Robert Perdue
Vice President/Regional Manager
317-816-2672 |


Settlement opportunities account for billions of dollars in available funds annually. Businesses are often denied the money they are entitled to because they don’t have experience negotiating with claims administrators or preparing the required documentation, data sets, or forms. IHA Endorsed Business Partner Managed Care Advisory Group (MCAG) specializes in settlement assistance services.

MCAG has more than 25 years of experience in reviewing health insurance payer contracts and payments. MCAG represents more than 140,000 physicians, hospitals, hospital systems, and clinics and has collected more than $400 million from health insurance companies through recovery services for clients.

Adam Schmidt
Director of Institutional Accounts
800-355-0466, ext. 2406 |


A focus on high reliability will determine which health care organizations succeed in an increasingly competitive and transparent market. The process to get to high reliability and stay there, though, is not always clear. IHA Endorsed Business Partner Verge Health aligns patient and employee safety, compliance and practitioner management to help hospitals reach their high-reliability goals.

Verge offers software-as-a-service solutions to automate and streamline complex administrative processes. Combining the collective wisdom of its customers with its software expertise, Verge gives its clients the tools to identify issues and develop improvement paths while measuring outcomes across functions, departments, and processes, all while staying compliant.

Lori Puthoff, RN
Regional Sales Director
843-800-8835, ext. 8962 |

IHA’s Endorsed Business Partners (EBPs) undergo an extensive vetting process before earning the coveted designation. IHA evaluates each potential partner by examining the company’s financials, conducting background checks, and contacting references. Visit or contact CathyArmold at for more information about the Endorsed Business Partner program.